SyneViaMed Privacy and Cookie Policy
1. Data controller
The controller of your personal data is Interpromo Sp. z o.o., registered office: ul. Józefa Czyżewskiego 33/DS, 80-336 Gdańsk, Poland, KRS 0000391146, VAT ID PL5862266891, trading as SyneViaMed (SyneViaMed). For any data protection matters, contact us at biuro@syneviamed.com or at our correspondence address: ul. K. Górskiego 8/4, 80-336 Gdańsk, Poland.
2. Purposes, legal bases and retention
| Purpose | Legal basis (GDPR) | Retention |
|---|---|---|
| Creating and managing your Account | Art. 6(1)(b) – contract | until the Account is deleted |
| Processing orders, Course participation, online course access, issuing certificates | Art. 6(1)(b) – contract | for the duration of the contract, then until claims become time-barred |
| Verifying Participant qualifications (e.g. diploma, licence to practise) | Art. 6(1)(b) and (f) – contract and legitimate interest (course safety) | until the Course ends; a copy of the confirmation until claims become time-barred |
| Invoicing and accounting | Art. 6(1)(c) – legal obligation | 5 years from the end of the tax year |
| Handling complaints and withdrawals | Art. 6(1)(b) and (c) | until claims become time-barred |
| Responding to contact form or email enquiries | Art. 6(1)(f) – legitimate interest | until the matter is closed, then up to 1 year |
| Newsletter and new course date announcements | Art. 6(1)(a) – consent (and consent to electronic marketing under Polish electronic communications law) | until consent is withdrawn |
| Establishing, pursuing or defending legal claims | Art. 6(1)(f) | until claims become time-barred |
| Website statistics and analytics (analytics cookies) | Art. 6(1)(a) – consent | according to your cookie settings |
| Marketing and remarketing (marketing cookies) | Art. 6(1)(a) – consent | according to your cookie settings |
| Publishing photos and videos from Courses | Art. 6(1)(a) – consent | until consent is withdrawn |
| Health questionnaire and treatment eligibility of models and Participants receiving treatments during Courses (health data, contraindications, treatment records) | Art. 9(2)(a) – explicit consent | until the Course ends, then until claims become time-barred |
Providing data is voluntary, but without the data required to conclude a contract, we cannot conclude or perform it.
3. Recipients
Your data may be shared only with providers who help us run our business, and only to the extent necessary:
- shop platform and hosting provider – cyber_Folks S.A. (operator of the Shoper platform, Poland),
- online payment providers (Autopay S.A., PayPro S.A. – Przelewy24) – once online payments are activated,
- LeaseLink Sp. z o.o. – if you choose leasing,
- courier and postal companies: InPost, DPD Polska, DHL, Poczta Polska,
- our accounting firm and legal advisers,
- newsletter, video-conferencing and e-learning providers,
- Google Ireland Ltd. (Google Analytics 4, Google Tag Manager, Google Ads) and Meta Platforms Ireland Ltd. (Facebook and Instagram advertising tools) – only with your cookie consent,
- public authorities – where required by law.
4. Transfers outside the EEA
Some providers (e.g. Google, Meta) may process data outside the European Economic Area, including in the USA. Such transfers are based on a European Commission adequacy decision (EU-US Data Privacy Framework) or on standard contractual clauses approved by the European Commission. You can request a copy of these safeguards.
5. Your rights
You have the right to:
- access your data and receive a copy,
- rectify your data,
- erase your data,
- restrict processing,
- data portability,
- object to processing based on legitimate interest, including marketing,
- withdraw consent at any time – without affecting the lawfulness of processing before withdrawal,
- lodge a complaint with the Polish supervisory authority (Prezes Urzędu Ochrony Danych Osobowych, ul. Stawki 2, 00-193 Warsaw, uodo.gov.pl) or with the supervisory authority in your EU country of residence.
We do not make decisions about you based solely on automated processing, including profiling, that produce legal effects.
6. Cookies
- Our website uses cookies – small files stored on your device.
- Essential cookies keep the site working (basket, login, security, remembering your language and cookie choices). They do not require consent.
- Analytics and marketing cookies (e.g. Google Analytics, advertising pixels) are set only with your consent given in the cookie banner, in line with Article 399 of the Polish Electronic Communications Law and the ePrivacy Directive.
- You can change your choices at any time using the "Cookie settings" link in the footer or in your browser settings.
7. Security
We use technical and organisational measures to protect your data, including SSL encryption, restricted access and data processing agreements with our providers.
8. Changes to this policy
We will announce material changes on the website and, for Account holders and newsletter subscribers, by email. This policy applies from 13 October 2026.